"In the first 90 days, not only did he organize my office files and get me caught up on all of my renewal alerts, but he also learned how to use the new tracking and quoting system (that I didn't even know how to use yet). He has already sold 8 commercial policies (4 of which were with Coterie Insurance!), 15 personal lines, and one life policy. Plus, he keeps coming up with ideas on how we can improve the efficiency and detailed tracking of all clients across all of our carriers so we can find them easily and cross-sell them. He has been a welcome asset and I look forward to having him on the team for a long time." ~ James Hobold, Agency Owner
Our next CSR Star is Keith Kinney from The Hobold Agency. Keith goes out of his way to jump in and organize the office, get caught up on renewals, and learn new systems. On top of this, he delivers a constant flow of creative ideas on how to best run the agency and service clients which simply levels up their overall operations.
Keith started his insurance career in Fort Worth, Texas, as a commercial agent in a large personal lines agency.
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Shortly after relocating to Cincinnati in August of 2020, and finding a position with a great agent here in Ohio, he was fortunate enough to meet David McFarland, Coterie's Co-Founder & CEO, and got started using Coterie Insurance's platform for agents & brokers. He is currently the Office Manager for James Hobold with 10 years of experience in commercial insurance and is looking forward to many more.
The bottom line: Please join us in congratulating Keith!
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